This individual grow sales at profitable margin with Power/mation Solutions Group engineers and sales staff to provide customer service, pricing and order entry support for Power/mation Solutions Group projects. The individual will interpret and analyze inquiries for projects and resolve problems regarding Power/mation Solution Group orders to ensure project needs are met. It is desired that candidates would be familiar with company products, product applications, pricing procedures and sales policies but it is not necessary.
Projects include: turnkey solutions, assembly and modification of components, control panel assembly, programming and start-up assistance
Enter and coordinate Solutions project orders, quote prices, request SPA’s, terms of sales, verify component availability, expedite orders, ensure component delivery dates to integration partners and customers. Serves as backup for Solutions jobs for other regions when necessary.
Assess stock levels for consumables in the Solutions department and making recommendations to Purchasing department to maintain adequate levels.
Interfacing with designated integration partners to: 1. Develop working relationship 2. Attend meetings to ensure desired progress with projects 3. Ensures product availability to integration partners.
Grow sales at profitable margins per corporate and regional guidelines. Actively works to improve or maintain acceptable profit margins.
Ensure all Solutions orders are invoiced in a timely matter on completion of the project and all parts, services and costs are entered properly and notify assigned responsible engineer of margin status.
Types, files, processes mail, purchases supplies, schedules maintenance and repair of equipment, and other clerical duties as required.
Travel to meet with local integrator partners may be required.
Two year technical degree preferred. Two years customer service experience required.
Strong computer skills and ability to learn company specific software. Knowledge of industrial automation products including mechanical, electrical and PLC systems is desired.
Excellent written and verbal communication skills. Ability to effectively present/communicate technical information in face to face meetings and via telephone. Good interpersonal communication skills to promote positive relationships with vendors, customers and Power/mation staff.
Organizational skills and time management in order to ensure projects are covered in an efficient manner as well as the ability to handle multiple tasks simultaneously with frequent changing priorities on a regular basis.
Maintains an efficient and productive organizational system to generate high level of accuracy and quantity of project orders.
Ability to work independently in order to effectively focus efforts to achieve maximum productivity and results.
Follows company policies and procedures; ability to process project orders accurately; works proactively with internal departments to minimize problems with customer and project orders.
Ability to travel to offsite business/customer locations if required.
Medical, dental and vision plan, life insurance, short term and long term disability, health and dependent care reimbursement accounts, 401k with company match feature, discretionary profit sharing plan, educational assistance, paid time off, paid holidays including birthday and service anniversary.