eBill FAQ

Frequently Asked Questions

How does it work?
eBill provides you with a number of convenient capabilities. You can easily access your invoices, and you can even help save a tree by turning off the delivery of paper invoices.

How much does it cost?
eBill is absolutely free. In fact, you will save the cost of the stamp and you will save the hassle of writing out a check if you choose to pay online via ACH.

Will my paper Invoice still be mailed to me?
By default your paper Invoice will still be delivered via the mail. Contact us to change to email.

Can I cancel after I sign up?
You may cancel at anytime and your paper Invoice will be mailed or emailed to you upon the next cycle. Simply call Power/mation and inquire with our credit department at 800-843-9859.

Can I pay my Invoice online?
Yes. This service enables you to pay your Invoice online. You can easily pay your statement with your checking account via ACH.

Is my bank account information safe?
We protect your information with the highest level of encryption available. You can be assured that your information is safe.

How will I know when I have a new Invoice if I choose to receive them via email?
You will receive an email with the invoice attached.

Will my Invoice look the same online?
Your online Invoice will be an exact replica of the Invoice you are used to getting in the mail.

Can I easily print and save my Invoice?
We use the industry standard PDF format for storing and displaying Invoices which makes it very easy to print or save your Invoice to your computer. Click here to get the free Acrobat® Reader®.

Can I cancel a payment?
To cancel a payment, please contact Power/mation at ebill@powermation.com or call 800-843-9859.

Where can I get help on how to use the eBill site?
Please call the Power/mation credit department at 800-843-9859. Click this link to download the Power/mation eBill User Guide.

Enrollment in eBill

Click here to access eBill. If you are enrolling for the first time you will be asked for your Power/mation Customer Number. You can find your Customer Number on your Power/mation invoice.

Questions?

Email: ebill@powermation.com